GENERAL TERMS AND CONDITIONS


PAYMENT AND DELIVERY INFORMATION

 

Special notes on shipping abroad:

For deliveries to foreign countries customs duties, taxes and fees may apply, which are not included in the displayed total price. The delivery time may change depending on the destination country.

 

Countries to which the goods are shipped:

·         Austria
·         Albania
·         Andorra
·         Belarus
·         Belgium
·         Bosnia and Herzegovina
·         Bulgaria
·         Denmark
·         Germany
·         Estonia
·         Faroe Islands
·         Finland
·         France
·         Georgia
·         Gibraltar
·         Greece
·         Ireland
·         Iceland
·         Italy
·         Croatia
·         Latvia
·         Liechtenstein
·         Lithuania
·         Luxembourg
·         Malta

 

·         Macedonia
·         Monaco
·         Montenegro
·         Montserrat
·         Netherlands
·         Norway
·         Poland
·         Portugal
·         Republic of Moldova
·         Romania
·         Russian Federation
·         San Marino
·         Sweden
·         Switzerland
·         Serbia and Montenegro
·         Slovakia
·         Slovenia
·         Spain
·         Svalbard and Jan Mayen
·         Czech Republic
·         Turkey
·         Ukraine
·         Hungary
·         Vatican City
·         United Kingdom
·         Cyprus

 


Payment methods

  •  PayPal (credit card, direct debit, bank transfer)

    If you choose this payment method, the next step is to forward the payment to PayPal. If the necessary data has been entered there, it is automatically returned to this shop to complete the order

  •  Prepayment in advance
    The shipment takes place after receipt of payment.

  • On collection
    Cash payment at the time of collection possible, by prior arrangement with Bruno Richard in one of his studios (Bad Ischl, Graz, Vienna).


RETURN POLICY AND RETURN FORM

You have the right to revoke this contract within fourteen days without giving any reasons.

The period of revocation is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods or has taken possession of them. In order to comply with the revocation period, it is sufficient that you send the notice of revocation prior to the expiry of the revocation period.

 

In order to exercise your right of revocation, please request the sample revocation form via e-mail to bruno.richard.musenvogt@gmail.com and send it back to the same e-mail address, filled in and signed. Please indicate IBAN and BIC if you have already paid for the goods. I will immediately (e. g. by e-mail) send you a confirmation of receipt of such a revocation.

 

Consequences of the revocation

If you revoke this contract, I will have to refund all payments received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by me), without delay and within fourteen days at the latest from the day on which we receive notice of your cancellation of this contract. The repayment shall be made to the bank account specified in the revocation notice.

 

I may refuse repayment until I have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to me BRUNO RICHARD without delay and in any case within fourteen days of the day on which you inform me of the revocation of this contract to the following address Kaltenbachstraße 62A, 4820 Bad Ischl, Austria. The original packaging must be used to prevent damage. In case of damage due to poor packaging or loss during shipping, you have to pay for the full sales price.  The deadline is respected if you send the goods before the expiry of the 14-day deadline. You shall bear the direct costs of returning the goods.

 


PRIVACY POLICY

 

The structure and content of this website are protected by copyright. The use or duplication of texts or images from this website requires the prior written consent of Bruno Richard.

 

Google Analytics Enhancement

This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if you enable IP anonymization on this website, your Google IP address will be previously truncated by Google within Member States of the European Union or in other contracting states of the EEA Agreement. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services associated with website and internet use. The IP address transmitted by your browser within the scope of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout

 

You can prevent Google Analytics from collecting data by clicking on the following link.

An opt-out cookie is set to prevent future collection of your data when you visit this website.

 

For more information about the Terms of Use and Privacy Policy, please see the Google Analytics Terms and Conditions or the Google Analytics Overview. We would like to point out that on this website Google Analytics has been extended by the code "gat. _anonymizeIp ();" in order to guarantee an anonymous capture of IP addresses (so-called IP masking).

 

 

RECAPTCHA

 

To protect your enquiries via Internet form, we use the reCAPTCHA service of Google Inc. (Google). The query is used to determine whether the input is made by a human being or misused by automated, automatic processing. The query includes sending the IP address and possibly other data required by Google for the service reCAPTCHA to Google. For this purpose, your submission will be sent to Google and used there. However, Google will previously shorten your IP address within Member States of the European Union or in other signatory states to the EEA Agreement. Only in exceptional cases the full IP address is transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser within the scope of reCaptcha will not be merged with other Google data. These data are subject to Google's different data protection regulations. For more information about Google's privacy policy, please visit: https://www.google.com/intl/de/policies/privacy/